iTrack Enterprise
iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email. iTrack Enterprise is designed for organizations that support external customers or develop their own products. It includes bug tracking, license management, contact management, and release notes generation. iTrack is fully multi-user and supports any NOS supported by Windows. Security is available through username and password login. A web interface that lets users submit queries from their web browser is included. New in this version is a wizard-style control panel that lets you configure iTrack to match your existing support process in minutes.
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iTrack Enterprise Review
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Website
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Softopia Development, Inc.
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Screenshot
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View iTrack Enterprise Screenshot
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Cost
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$129.00 US
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Release Date
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2002-01-28
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OS
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Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000
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Requirements
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Internel Explorer 5 or later
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File Size
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38292 KB
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Install Support
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Install and Uninstall
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Type
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Demo
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Version
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2.5d
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Tags
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helpdesk, support, customer, relationship, service, management, inventory, network, it, user, web, customer
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